Shipping & Delivery

Supported Shipping Methods

Currently, buyers can choose from seven express shipping options: TNT, EMS, UPS, FedEx, DHL, Post Mail  and S.F. Express.

Customs & Import Taxes

Orders may need to clear customs in your country.  Please check if your order will incur additional import duties, taxes or other customs related charges. Import duties, taxes or other customs charges will be collected by the shipping company upon delivery. We are not responsible for delays caused by the customs department in your country. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.

Shipping Cost

All courier services and shipping fees are set up based on the country of the destination and the weight of the package. Shipping fees are automatically calculated on the basis of weight, size and volume. Buyers can choose from seven express shipping options: TNT, EMS, UPS, FedEx, DHL Post Mail and S.F. Express.

If you feel the shipping fee is too high for an item you would like to order, you may contact the supplier regarding shipping cost.  If the supplier agrees to change the shipping cost, he/she can modify the amount as per agreement before payment. Or you may also choose alternative shipping methods to lower the shipping cost.

Shipping Time

Currently, suppliers can choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express.

In addition, delivery time varies depending on country and courier service. For information regarding delivery time, please directly contact the supplier.

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